Responsible gaming is at the heart of our business

At SAZKA Group, we are committed to healthy play and we strive to protect our players from the potential pitfalls of excessive gaming.

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Responsible Gaming

Player protection

All our games are designed to be entertaining and exciting. And the vast majority of our players enjoy them in the way they are intended – as a bit of fun. But we’re also aware that in certain cases, they can become a problem. That’s why we strive to give all our players the tools and support they need to avoid the development of harmful habits. A core part of our mission is to contribute to the local communities and the societies in which we operate. That includes a steadfast commitment to responsible gaming.

Responsible Gaming

Level 4 certification

Customers are reassured as we apply responsible gaming principles throughout our operations. All of our lottery operators are members of the World Lottery Association and the European Lottery Association and bound by their respective regulations.

National public authorities and the European institutions engage with us as a constructive, transparent and accountable stakeholder, to achieve legitimate, balanced and sustainable regulations.

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Key pillars of Responsible Gaming

Everyone benefits from our actively seeking to make gaming and bet placing safer. To that end, our responsible gaming strategy focusses on the three key pillars:

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10 commandments of Responsible Gaming

Play to have fun. Never bet more than you can, never bet on debt.
Set your game limits.
Think of betting as fun, not as an instrument to get rich instantly.
Do not play if you are under the influence of alcohol, stress or depression.
Be ready to win, be ready to lose.
Keep your fun and excitement under control - track time, amounts, winnings and losses.
Coincidence and happiness are decisive, don't believe in tricks, deceptive instructions and systems.
Study individual games, their advantages and risks. Choose the ones that suit you best.
Bet and play only where it is played legally, according to clear and fair rules.
Observe the laws, familiarise yourself with the rules of the game and follow them. Follow the betting company and gaming centre rules.